Are there any shipping restrictions?
Products can only be shipped to an address within South Africa
Is there a minimum online order?
We have a minimum of six (6) clones per order. Each Clone Transporter has the capacity to hold six (6) clones, hence the reason for our minimum order of six (6)
What is the cost of shipping?
Shipping rates are offered at a flat fee of R350.00
*Subject to change on Large or special order’s.
How do I track my order?
You will receive an email with a tracking number and link to courier tracking service.
When will my order be delivered?
We have a production lead time of 2-3 weeks from time of order, we will contact you to discuss a delivery date as sometimes we will be able to process your order on the very next day if there is stock on hand, if not you shall be given a lead time on your order.
*Please note that any orders placed will be couriered/sent on Monday,Tuesday,Wednesday and Thursday
This helps to ensure your orders arrive the next day and do not get stuck in a holding bay over the weekend.
What do you do if your package is not delivered?
You may contact us as this would show on the tracking service and we will contact them and escalate the matter further.
What if I am not home to collect my order?
You will have to make a plan here for someone to be available at home or work, or arrange for another friends house who is able to help you out, before we send your package.
How do you ensure safe transportation of the products?
We at Canna Clone have amazing clone transporters, that safely hold the clones in place during transit. Each Clone Transporter has the capacity to hold six (6) clones, hence the reason for our minimum order of 6 clones. To top off that we have a white LED inside the packaging keeping the clones in Veg state until they arrive at your address.
Is shipping discreet?
Yes our packaging is discreet and safe.